Shipping policy

ROSADO MICHAEL ROMEO
Thank you for shopping with ROSADO MICHAEL ROMEO. We specialize in a wide range of consumer electronics, including portable electronic devices, smart accessories, wearable gadgets and daily electronic supplies. Our core mission is to ensure every electronic product is carefully inspected, professionally packaged, and shipped out reliably. We dedicate ourselves to accurate order fulfillment, flawless product condition, and timely delivery for all global customers.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. Each consumer electronic item undergoes strict quality inspection, including checks for complete functional performance, intact accessories, surface finish quality and overall packaging condition before being sealed and packaged for shipment.
During promotional events, seasonal sales peaks and holiday shopping periods, our order volume will increase substantially, which may extend standard processing schedules. In the event of notable shipping delays, we will send proactive email notifications to customers to update the latest order status promptly.

2. Shipping Rates and Delivery Estimates

Shipping fees for your purchase will be automatically calculated and clearly presented on the checkout page before final payment submission. The final shipping cost is determined according to package size, weight, shipping method and designated delivery location.
Estimated delivery times:18 business days
All listed delivery durations are purely estimated values and do not serve as guaranteed delivery deadlines. Actual delivery speed may fluctuate due to third-party carrier operational delays, customs clearance review procedures, adverse weather conditions, regional logistical limitations and national public holidays outside our control.

3. Shipment Confirmation and Order Tracking

Once your consumer electronics order completes packaging and is officially dispatched from our warehouse, you will receive an automated shipment confirmation email that includes full tracking credentials and carrier information for your parcel.
Tracking details typically become available within 24-48 hours after shipment. This short synchronization window is required by logistics systems to upload transit data, and real-time tracking updates will be fully accessible once system synchronization finishes.

4. Incorrect Address Disclaimer

Customers are required to verify and confirm the full accuracy and completeness of their shipping address, postal code and recipient contact details during checkout to prevent delivery errors and parcel returns.
ROSADO MICHAEL ROMEO holds no liability for failed deliveries or misdelivered parcels resulting from incorrect, incomplete or invalid address information provided by customers. If a package is returned to our warehouse due to address errors, additional reshipping fees will be charged for secondary delivery services.

5. Lost or Damaged Packages

Lost Packages:
If your electronic product parcel is confirmed missing or untraceable during transit, please submit a support request to our customer service team within 7 days of the expected delivery date. We will initiate an official logistics investigation with the carrier to resolve the loss issue efficiently.
Damaged Items:
If your consumer electronics arrive with functional failure, surface damage, broken parts or compromised packaging, please contact us within 48 hours upon receiving your order. You must provide clear, unedited photos of both the damaged merchandise and original outer packaging. Our team will conduct a comprehensive review and deliver effective solutions as quickly as possible.

6. Electronic Product Care and Usage Notice

All consumer electronic products are designed for daily electronic use, office application and portable outdoor scenarios. Users should follow the official user manuals and care guidelines attached to each product for daily operation, maintenance and storage. ROSADO MICHAEL ROMEO will not be responsible for product damage, functional failure or performance faults caused by improper operation, unauthorized disassembly, incorrect power use, manual damage or personal misuse of the electronic items.

7. International Shipping and Customs Notice

For all international cross-border shipments, destination country customs authorities may levy import duties, clearance taxes and other import-related administrative fees based on local trade policies and electronic product import regulations. All such additional charges are the sole responsibility of the customer and are not included in the product price or standard shipping fees.

8. Contact Information

If you have any questions, concerns or inquiries regarding this Shipping Policy, order processing progress, logistics tracking and after-sales services, please feel free to reach out to us:
Company Name: ROSADO MICHAEL ROMEO
Phone number: +1 408-349-7676
Email: contact@rmrjourney.shop
Physical address: 5973 Fish Ct, Orlando, FL 32807, United States